About us

About us

About us

Built to Make Customer Support Human Again

Customer support shouldnt feel slow, robotic, or frustrating. We built this product to help teams respond fasterwithout losing the human touch.

What We Do

What We Do

What We Do

AI-Powered Customer Support

We help businesses automate responses, reduce support volume, and stay available 24/7—while keeping full control over every conversation.

Our mission

Our mission

Our mission

To help teams handle more conversations without adding complexity. AI handles the repetitive work, while humans focus on what matters most.

0

K+

Conversations handled

50

K+

Conversations handled

0

K+

Conversations handled

0

%

Customer satisfaction

98

%

Customer satisfaction

0

%

Customer satisfaction

0

hour

AI availability

24

hour

AI availability

0

hour

AI availability

0

%

Fewer support tickets

50

%

Fewer support tickets

0

%

Fewer support tickets

" Customer support shouldn’t feel robotic or overwhelming. We built Supportly to let AI handle the repetitive work, so real people can focus on real conversations. When technology stays out of the way, support becomes faster, calmer, and more human

" Customer support shouldn’t feel robotic or overwhelming. We built Supportly to let AI handle the repetitive work, so real people can focus on real conversations. When technology stays out of the way, support becomes faster, calmer, and more human

" Customer support shouldn’t feel robotic or overwhelming. We built Supportly to let AI handle the repetitive work, so real people can focus on real conversations. When technology stays out of the way, support becomes faster, calmer, and more human

Founder, Supportly

AI Robot working in customer service
AI Robot working in customer service
White woman operating a computer system
White woman operating a computer system
Woman standing in front of a white board
Woman standing in front of a white board
Black man wearing a yellow shirt and smiling
Black man wearing a yellow shirt and smiling
Customer rep
Customer rep
Group of people working together
Group of people working together

The team

The team

The team

Meet the People Behind the Product

A small, focused team building tools that help businesses deliver faster, smarter, and more human customer support.

Anna Powel
Anna Powel

Customer Manager

Customer Manager

Anna Powel

Customer Manager

Works closely with customers to understand their needs and ensure they get the most value from the platform.

Anna Powel
Anna Powel

Customer Manager

Customer Manager

Daniel Brooks
Daniel Brooks

Product Lead

Product Lead

Daniel Brooks

Product Lead

White man dressed in a blue shirt

Leads product strategy and ensures every feature is built with simplicity, clarity, and real-world use cases in mind.

Daniel Brooks
Daniel Brooks

Product Lead

Product Lead

Sophia Martinez
Sophia Martinez

AI Engineer

AI Engineer

Sophia Martinez

AI Engineer

Professional headshot of woman

Focuses on training and optimizing the AI to deliver accurate, reliable, and human-like customer interactions.

Sophia Martinez
Sophia Martinez

AI Engineer

AI Engineer

Michael Chen
Michael Chen

Operations & Growth

Operations & Growth

Michael Chen

Operations & Growth

Black man wearing glasses

Oversees operations and growth initiatives, helping the product scale smoothly as teams and usage increase.

Michael Chen
Michael Chen

Operations & Growth

Operations & Growth

Get Started

Ready to Upgrade Your Customer Support?

Launch AI-powered support in minutes and start responding faster—without adding more tools or agents.

Get Started

Ready to Upgrade Your Customer Support?

Launch AI-powered support in minutes and start responding faster—without adding more tools or agents.

Get Started

Ready to Upgrade Your Customer Support?

Launch AI-powered support in minutes and start responding faster—without adding more tools or agents.

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