Terms of Service

Use of the Service

You agree to use Supportly only for lawful purposes and in accordance with these terms.

You must not:

• Abuse or misuse the platform

• Upload harmful, illegal, or misleading content

• Attempt to access systems or data not intended for you

Accounts

You are responsible for:

• Maintaining the confidentiality of your account

• All activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these terms.

AI Responses Disclaimer

Supportly provides AI-generated responses intended to assist customer support teams.

• AI responses may not always be accurate

• You are responsible for reviewing and approving responses when necessary

• Supportly is not liable for decisions made solely based on AI output

Uploaded Content

You retain ownership of all content you upload.

By uploading content, you grant Supportly permission to use it only to provide and operate the service.

Payments & Subscriptions

Paid plans are billed on a recurring basis unless canceled.

• Prices may change with prior notice

• Refunds are subject to the terms displayed at checkout

Termination

We may suspend or terminate access to Supportly if:

• These terms are violated

• The service is abused or misused

You may stop using the service at any time.

Limitation of Liability

To the fullest extent permitted by law:

• Supportly is provided “as is”

• We are not liable for indirect, incidental, or consequential damages

Changes to Terms

We may update these Terms of Service from time to time. Continued use of Supportly means you accept the updated terms.

Contact Information

For questions about these Terms, contact us at:
support@supportly.ai