AI support that answers customers instantly

Supportly AI

Instant AI support

Hi, do you support refunds?

Yes! Refunds are available within 14 days of purchase.

Can I talk to a human if needed?

Of course. I’ll hand things off instantly if needed.

Resolve common questions automatically and hand off to humans when it matters — all from one simple support tool.

Get Started free

Trusted by startups & creators

Benefits

A better support experience for everyone

Supportly AI helps your customers get answers faster while giving your team the space to focus on meaningful work.

Conversations feel smooth and human

Support flows naturally from AI to human, so customers never feel passed around or ignored.

Conversations feel smooth and human

Support flows naturally from AI to human, so customers never feel passed around or ignored.

Conversations feel smooth and human

Support flows naturally from AI to human, so customers never feel passed around or ignored.

Customers help themselves faster

Clear answers are always available, reducing friction and unnecessary back-and-forth.

Customers help themselves faster

Clear answers are always available, reducing friction and unnecessary back-and-forth.

Customers help themselves faster

Clear answers are always available, reducing friction and unnecessary back-and-forth.

Nothing gets missed

Every message is captured and organized, so your team stays on top of conversations without stress.

Nothing gets missed

Every message is captured and organized, so your team stays on top of conversations without stress.

Nothing gets missed

Every message is captured and organized, so your team stays on top of conversations without stress.

Issues get resolved, not forgotten

Questions turn into clear next steps, helping your team close loops instead of juggling threads.

Issues get resolved, not forgotten

Questions turn into clear next steps, helping your team close loops instead of juggling threads.

Issues get resolved, not forgotten

Questions turn into clear next steps, helping your team close loops instead of juggling threads.

Make better decisions with clarity

Understand what customers need most and where your support experience can improve.

Make better decisions with clarity

Understand what customers need most and where your support experience can improve.

Make better decisions with clarity

Understand what customers need most and where your support experience can improve.

Answer customers without delays

Your customers get help the moment they ask — even when your team is offline or busy.

Answer customers without delays

Your customers get help the moment they ask — even when your team is offline or busy.

Answer customers without delays

Your customers get help the moment they ask — even when your team is offline or busy.

Get Started free

Features

Everything you need to run modern customer support

Supportly AI combines automation, human support, and insights in one clean platform.

AI Chat

Human Handoff

Smart Inbox

Knowledge Training

Support Analytics

Widget Customization

AI-powered customer chat

Instantly answer common customer questions using an AI assistant trained on your product knowledge, available 24/7.

AI-powered customer chat

Instantly answer common customer questions using an AI assistant trained on your product knowledge, available 24/7.

AI-powered customer chat

Instantly answer common customer questions using an AI assistant trained on your product knowledge, available 24/7.

Seamless human handoff

Escalate conversations to a real support agent when needed, with full context preserved for a smooth experience.

Seamless human handoff

Escalate conversations to a real support agent when needed, with full context preserved for a smooth experience.

Seamless human handoff

Escalate conversations to a real support agent when needed, with full context preserved for a smooth experience.

Centralized smart inbox

View and manage all customer conversations from one organized inbox across channels.

Centralized smart inbox

View and manage all customer conversations from one organized inbox across channels.

Centralized smart inbox

View and manage all customer conversations from one organized inbox across channels.

Knowledge base training

Train the AI using your existing documentation, FAQs, and help resources without manual setup.

Knowledge base training

Train the AI using your existing documentation, FAQs, and help resources without manual setup.

Knowledge base training

Train the AI using your existing documentation, FAQs, and help resources without manual setup.

Support performance analytics

Track response times, resolution rates, and common customer issues to continuously improve support quality.

Support performance analytics

Track response times, resolution rates, and common customer issues to continuously improve support quality.

Support performance analytics

Track response times, resolution rates, and common customer issues to continuously improve support quality.

Customizable chat widget

Match the chat experience to your brand with flexible design and messaging options.

Customizable chat widget

Match the chat experience to your brand with flexible design and messaging options.

Customizable chat widget

Match the chat experience to your brand with flexible design and messaging options.

Features

How it Works

Step 1

Connect Your Channels

Install the chat widget on your website and connect your support inbox in minutes—no code required.

Step 2

Train the AI

Upload your FAQs, help docs, and product content so the AI understands your business and speaks in your tone.

Step 3

Assist Customers Instantly

The AI handles incoming questions 24/7, delivering fast, accurate responses while reducing ticket volume.

Step 4

Step In When Needed

Seamlessly hand conversations over to your team when human support is required—without losing context.

Use case

Flexible enough for any business

Supportly AI adapts to your support needs, no matter your industry or team size.

SaaS companies

Handle onboarding, feature questions, and billing support effortlessly.

SaaS companies

Handle onboarding, feature questions, and billing support effortlessly.

SaaS companies

Handle onboarding, feature questions, and billing support effortlessly.

E-commerce stores

Automate order tracking, returns, and product inquiries.

E-commerce stores

Automate order tracking, returns, and product inquiries.

E-commerce stores

Automate order tracking, returns, and product inquiries.

Startups and founders

Deliver professional support without hiring a full support team.

Startups and founders

Deliver professional support without hiring a full support team.

Startups and founders

Deliver professional support without hiring a full support team.

Growing support teams

Scale support operations without increasing costs.

Growing support teams

Scale support operations without increasing costs.

Growing support teams

Scale support operations without increasing costs.

Testimonial

Trusted by teams building modern products

Support teams, founders, and growing companies use Supportly AI to deliver faster responses, reduce support workload, and improve the overall customer experience.

Supportly AI now handles most of our repetitive support questions, and our response times improved almost immediately.

Alexis Morgan

Head of Customer Success

Flowstack

Supportly AI now handles most of our repetitive support questions, and our response times improved almost immediately.

Alexis Morgan

Head of Customer Success

Flowstack

Supportly AI now handles most of our repetitive support questions, and our response times improved almost immediately.

Alexis Morgan

Head of Customer Success

Flowstack

Pricing

Simple, Transparent Pricing

No hidden fees, no long contracts. Choose a plan that fits your support volume today—and scale effortlessly as your business grows.

Billed yearly

(Save 30%)

Bill monthly

Starter

Best for small teams testing AI-powered support.

$

20

29

month

What's included
Up to 1,000 conversations
AI-powered customer replies
Website chat widget
Basic knowledge base training
Email support
Standard response speed

Get Started

Growth

$

55

79

month

What's included
Up to 5,000 conversations
Advanced AI responses
Human handoff to live agents
Smart inbox for your team
Custom knowledge base
Conversation analytics
Priority support

Get Started

Scale

Built for high-volume support teams and SaaS companies.

$

139

199

month

What's included
Up to 20,000 conversations
Unlimited AI assistants
Multi-agent collaboration
Custom AI tone & behavior
Advanced analytics & reports
API access
SLA-backed priority support

Get Started

Enterprise

Custom solutions for large organizations.

What's included
Unlimited conversations
Dedicated AI training
On-prem or private deployment
Custom integrations
Security & compliance support
Dedicated account manager

Talk to Sales

Billed yearly

(Save 30%)

Bill monthly

Starter

Best for small teams testing AI-powered support.

$

20

29

month

What's included
Up to 1,000 conversations
AI-powered customer replies
Website chat widget
Basic knowledge base training
Email support
Standard response speed

Get Started

Growth

$

55

79

month

What's included
Up to 5,000 conversations
Advanced AI responses
Human handoff to live agents
Smart inbox for your team
Custom knowledge base
Conversation analytics
Priority support

Get Started

Scale

Built for high-volume support teams and SaaS companies.

$

139

199

month

What's included
Up to 20,000 conversations
Unlimited AI assistants
Multi-agent collaboration
Custom AI tone & behavior
Advanced analytics & reports
API access
SLA-backed priority support

Get Started

Enterprise

Custom solutions for large organizations.

What's included
Unlimited conversations
Dedicated AI training
On-prem or private deployment
Custom integrations
Security & compliance support
Dedicated account manager

Talk to Sales

Billed yearly

(Save 30%)

Bill monthly

Starter

Best for small teams testing AI-powered support.

$

20

29

month

What's included
Up to 1,000 conversations
AI-powered customer replies
Website chat widget
Basic knowledge base training
Email support
Standard response speed

Get Started

Growth

$

55

79

month

What's included
Up to 5,000 conversations
Advanced AI responses
Human handoff to live agents
Smart inbox for your team
Custom knowledge base
Conversation analytics
Priority support

Get Started

Scale

Built for high-volume support teams and SaaS companies.

$

139

199

month

What's included
Up to 20,000 conversations
Unlimited AI assistants
Multi-agent collaboration
Custom AI tone & behavior
Advanced analytics & reports
API access
SLA-backed priority support

Get Started

Enterprise

Custom solutions for large organizations.

What's included
Unlimited conversations
Dedicated AI training
On-prem or private deployment
Custom integrations
Security & compliance support
Dedicated account manager

Talk to Sales

FAQ's

Got Questions? We have answers

Everything you need to know about how the product works, how the AI handles conversations, and how your team stays in control—answered in one place.

[01]

How does the AI chat work?

The AI is trained on your knowledge base, FAQs, and product documentation to answer customer questions accurately and instantly.

[02]

Can I step in and chat with customers manually?

[03]

What channels does the inbox support?

[04]

How do I train the AI assistant?

[05]

Is the chat widget customizable?

[06]

Will this replace my support team?

[01]

How does the AI chat work?

The AI is trained on your knowledge base, FAQs, and product documentation to answer customer questions accurately and instantly.

[02]

Can I step in and chat with customers manually?

[03]

What channels does the inbox support?

[04]

How do I train the AI assistant?

[05]

Is the chat widget customizable?

[06]

Will this replace my support team?

[01]

How does the AI chat work?

The AI is trained on your knowledge base, FAQs, and product documentation to answer customer questions accurately and instantly.

[02]

Can I step in and chat with customers manually?

[03]

What channels does the inbox support?

[04]

How do I train the AI assistant?

[05]

Is the chat widget customizable?

[06]

Will this replace my support team?

Blogs

Insights on AI-powered customer support

Learn how modern teams use AI to respond faster, reduce support workload, and deliver better customer experiences at scale.

AI Training

Automation

How AI Customer Support Reduces Response Time Without Hurting Quality

Feb 5, 2026

5 Minutes

Man with rock over his head on a computer

Human Handoff

The Real Cost of Handling Customer Support Manually

Jan 29, 2026

9 Minutes

Product Updates

AI vs Human Support: Why the Best Teams Use Both

Jan 1, 2026

4 Minutes

AI Training

Automation

How AI Customer Support Reduces Response Time Without Hurting Quality

Feb 5, 2026

5 Minutes

Human Handoff

The Real Cost of Handling Customer Support Manually

Jan 29, 2026

9 Minutes

AI Training

Automation

How AI Customer Support Reduces Response Time Without Hurting Quality

Feb 5, 2026

5 Minutes

Human Handoff

The Real Cost of Handling Customer Support Manually

Jan 29, 2026

9 Minutes

See all Blogs

Get Started

Ready to Upgrade Your Customer Support?

Launch AI-powered support in minutes and start responding faster—without adding more tools or agents.

Start Free Trial

Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows

Get Started

Ready to Upgrade Your Customer Support?

Launch AI-powered support in minutes and start responding faster—without adding more tools or agents.

Start Free Trial

Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows

Get Started

Ready to Upgrade Your Customer Support?

Launch AI-powered support in minutes and start responding faster—without adding more tools or agents.

Start Free Trial

Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows
Easy to set up
Clear to use
Flexible to scale
Built around real human workflows