The Real Cost of Handling Customer Support Manually

Many growing teams underestimate the cost of manual customer support. It’s not just about salaries — it’s about time, energy, and missed opportunities.

Support agents often spend hours answering the same questions repeatedly. This slows down response times, increases burnout, and pulls focus away from higher-impact work. For founders and small teams, support can quickly become a full-time distraction.

AI customer support helps reduce these costs by resolving common questions automatically. This allows teams to scale support without hiring more agents and without sacrificing customer experience.

When AI handles routine requests, human agents can focus on complex issues that truly require empathy and problem-solving.