Product Updates
Why Startups Should Adopt AI Customer Support Early
Dec 10, 2025
For startups, customer support often falls on founders or small teams. As the user base grows, this quickly becomes unsustainable.
Adopting AI customer support early helps startups stay responsive without increasing headcount. AI can handle common questions, provide instant replies, and collect useful context before involving a human.
This allows founders to focus on building the product while still delivering a professional support experience. As the startup grows, AI support scales effortlessly alongside it.
Starting early with AI support sets a strong foundation for long-term customer satisfaction.
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